Difference: TroubleshootingGuide (22 vs. 23)

Revision 232012-07-12 - PaoloAndreetto

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META TOPICPARENT name="SystemAdministratorDocumentation"

Troubleshooting guide for CREAM

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  In glite-ce-cream.log the reason for the authorization problem should be explained
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0.1 Authorization layer is not configured

This error on the client side may be caused by many different errors arising during the startup of the CREAM service. This is a list of possible reasons:

  • Argus PEP client doesn't support PKCS#8 format for the private key; this can be verified if the CREAM log appears the message
    No KeyPair object found in file /etc/grid-security/tomcat-key.pem
    
    .It is necessary to convert the format of the key to the old one (PKCS#1) with the following commands:
    openssl rsa -in /etc/grid-security/hostkey.pem -out /etc/grid-security/hostkey.pem.new
    mv /etc/grid-security/hostkey.pem.new /etc/grid-security/hostkey.pem
    chmod 400 /etc/grid-security/hostkey.pem
    
    and run the YAIM configurator.
 

0.1 Failed to create a delegation id for job <jobid>: reason is User <userDN> not authorized for operation <operation>

See what reported here

 
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