Known issues

Open known issues

Known problems in CREAM software or in other software modules affecting a CREAM based CE (the list refer to known problem affecting the latest release of the software released in EMI)

Memory leak in bupdater for PBS and LSF

Version 1.16.3 of BLAH is affected by a quite critical memory leak in the bupdater component for LSF and PBS. Because of that the usage of memory of the bupdater process will keep increasing till when it crashes/it is killed by OOM. It is then automatically restarted by blah.

SGE is not affected by this problem

For LSF and PBS, the workaround is to configure the blparser using the old method (see: or to the restart from time to time the bupdater.

Relevant bug:

Problems starting the bupdater and bnotifier with (S)GE

With SGE, there is a problem when starting the bupdater and bnotifier:

Starting BNotifier: /usr/bin/BNotifier: sge_helperpath not defined. Exiting
Starting BUpdaterSGE: /usr/bin/BUpdaterSGE: sge_helperpath not defined. Exiting

The workaround is to uncomment the variable:


in the blah.config file.

See and

Problem with generic dynamic scheduler with SGE

The yaim plugin for sge configures the gip for publishing information but when used out of the box the following error is shown in the BDII log:

Traceback (most recent call last):
File "/usr/libexec/lcg-info-dynamic-scheduler", line 256, in ?
import lrms
ImportError: No module named lrms

The workaround is defining PYTHONPATH in /var/lib/bdii/gip/plugin/glite-info-dynamic-scheduler-wrapper:

$ cat /var/lib/bdii/gip/plugin/glite-info-dynamic-scheduler-wrapper
#/opt/lcg/libexec/lcg-info-dynamic-scheduler -c /opt/glite/etc/lcg-info-dynamic-scheduler.conf
export PYTHONPATH=/usr/lib/python:$PYTHONPATH
/usr/libexec/lcg-info-dynamic-scheduler -c /etc/lcg-info-dynamic-scheduler.conf

Relevant ticket:

Significant changes introduced with Torque 2.5.7-1

The updated EPEL5 build of torque-2.5.7-1 as compared to previous versions enables munge[1] as an inter node authentication method. Please see here

pbs_server create hangs on first time run

On a fresh installation of torque-server, running pbs_server for the first time by running /etc/init.d/pbs_server start will hang. Also, the command to create a server database file hangs (/etc/init.d/pbs_server create). Issue tracked at

Execution of DAG jobs

Execution of DAG jobs on the CREAM based CE through the gLite WMS is not implemented yet.

qsub crashes

With some Torque versions it was observer qsub crashing with glibc detecting a double free or corruption.Although this is a problem to be addressed in Torque problem, adding:

export MALLOC_CHECK_=0

to /etc/blah.config should help

CREAM CE not Torque master: communication errors when the maui server and client are not of the same builds.

* Bug #61698: when the CREAM CE is not a Torque server, there could be communication errors when the maui (and probably torque) server and client are NOT of the same builds.

A common scenario/example when this can happen:

  • The maui server is a 32bit binary deployed on a 32bit LCG-CE
  • The 64bit maui client is deployed on a 64bit CREAM-CE

From the CREAM-CE node perform:

[root@cream-ce]# diagnose –g

If you see:

ERROR:    lost connection to server
ERROR:    cannot request service (status)

you are affected by the problem.

A possible workaround is the following:

On the LCG-CE create a cron file to dump the diagnose -g output to a file:

[root@lcg-ce]# cat <<EOF>> /etc/cron.d/diagnose-for-cream
*/5 * * * * root  /usr/bin/diagnose –g > /export/dir/to/cream-ce/diagnose.out

The interval defined in /etc/cron.d/diagnose-for-cream file, has to be set by the experts. Just an example has been provided here.

Then export over NFS the directory where the file is located:

[root@lcg-ce]# cat /etc/exports
/export/dir/to/cream-ce            cream-ce(rw,map_identity,no_root_squash,sync)

On the CREAM-CE include/mount the remote directory to a local one:

[root@cream-ce]# cat /etc/fstab | grep diagnose
lcg-ce: /export/dir/to/cream-ce                /import/dir/to/cream-ce         nfs    defaults,bg        0 0

Then feed the lcg-info-dynamic-scheduler with the diagnose output file:

[root@cream-ce]# cat /opt/glite/etc/lcg-info-dynamic-scheduler.conf|grep vomaxjobs-maui
vo_max_jobs_cmd: /opt/lcg/libexec/vomaxjobs-maui -h lcg-ce –infile /import/dir/to/cream-ce/diagnose-for-cream

Reconfiguration after update

After an update of the CREAM RPM, it is mandatory to reconfigure (via yaim)

Special characters in CREAM_DB_USER and CREAM_DB_PASSWORD

Don't use special characters in the CREAM_DB_USER and CREAM_DB_PASSWORD yaim variables

Problems with OS language different than US English

Problems have been reported if jobs are submitted through the WMS to a CREAM CE deployed on a machine installed using a non-English language. This is because of different representations of decimal numbers. The workaround in this case is to uncomment the line:


in $CATALINA_HOME/conf/tomcat5.conf and then restart tomcat

Old known issues

Problems in CREAM software or in other software modules affecting a CREAM based CE that have already been fixed (i.e. they are not affecting the latest release of the software released in EMI)

No dynamic info published for one VOview

For one VOView the lcg-info-dynamic-scheduler doesn't publish information, and therefore the values defined in the static ldif file is used.

As found by Jan Astalos (thanks !) this is because a missing blank line at the end of /var/lib/bdii/gip/ldif/static-file-CE.ldif created by YAIM.

Waiting for the fix, the workaround is simply doing:

echo >> /var/lib/bdii/gip/ldif/static-file-CE.ldif 

after having configured via yaim

Relevant bug:

Fix provided with CREAM CE 1.13.3 (see released with EMI-1 Update 10

Problems if Torque is not configured to suppress mails

Torque should be configured to suppress all mails (mail_domain=never). Otherwise the bupdater process of the blparser will keep dying.

Relevant bug:

Fix provided with BLAH 1.16.3 (see released with EMI-1 Update 10

Memory issues with new BLAH Blparser

If the new Blparser is used (click here to check this) there can be issues if the blah registry becomes very large. The submission process can get slower and there can be problems with memory usage.

Waiting for the fix, there are two possible workarounds:

  • Reduce the number of multiple instances of blahpd (the default value is 50). This means changing the value cream_concurrency_level in cream-config.xml. To apply the change, you will then need to restart tomcat. This should help addressing the issue, but it will also mean less parallel instances interacting with the batch system (and so a possible reduction of the throughput in the submission to the batch system)
. Click here to get more details
  • Reduce the value for purge_interval in blah.config. This value is expressed in seconds. A job is removed from the BLAH registry (and therefore not managed anymore by BLAH and therefore CREAM) after purge_interval seconds since its submission. To apply the change, you will then need to restart the blparser (/etc/init.d/glite-ce-blahparser restart)

Relevant bug:

Fix provided with BLAH 1.16.3 (see released with EMI-1 Update 10

Problems with Torque 2.5.7-1

There is a problem with latest torque version available in the EPEL repository (2.5.7-1).

At start the following error is reported:

[root@cream-38 ~]# /etc/init.d/pbs_server start
Starting TORQUE Server: PBS_Server: LOG_ERROR::No such file or directory (2)
in pbs_init, unable to stat checkpoint directory /var/torque/checkpoint/,
errno 2 (No such file or directory)
PBS_Server: LOG_ERROR::PBS_Server, pbsd_init failed

Problem addressed with Torque v- 2.5.7-2

Problems affecting users with certificates signed by the GermanGrid

Because of a bug in trustmanager, users with certificates signed by the GermanGrid CA can't submit jobs to CREAM. The error message is something like:

Failed to create a delegation id for job reason is Client 'O=GermanGrid,OU=DESY,CN=Alexander Fomenko' is not issuer of proxy 'O=GermanGrid,OU=DESY,CN=Alexander Fomenko,CN=proxy,CN=proxy'.

Problems with SubCAs when Argus is used as authorization system

There are problems when CREAM CE is configured to use Argus, happening with sub-CAs (e.g. CERN-TCA, UKeScienceCA)

-- MassimoSgaravatto - 2011-05-05

This topic: CREAM > WebHome > GeneralDocumentation > KnownIssues
Topic revision: r17 - 2011-12-17 - MassimoSgaravatto
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